Shipping policy

Cristina Boutique

At Cristina Boutique, we value a seamless and refined shopping experience. Below you will find all the details regarding order processing, shipping timelines, and delivery conditions.

Order Processing Time

All orders are carefully prepared and processed within 1–3 business days after being placed.

  • Orders placed during business days are typically processed within 1 business day

  • Orders placed on Friday evenings or during weekends may require additional processing time

Once your order has been processed, it will be dispatched and prepared for delivery.

Estimated Delivery Time

After dispatch, delivery typically takes 7–12 business days, depending on your location and local carrier conditions.

While we aim to deliver every order as efficiently as possible, delivery times may vary due to factors beyond our control, such as high seasonal demand or carrier delays.

Shipping Costs

✨ Complimentary Shipping on All Orders

We are pleased to offer free premium shipping on every order, with no minimum purchase required. All shipping and delivery costs are fully covered by Cristina Boutique.

Shipping Method

To maintain fair pricing while offering high-quality products, orders are shipped via optimized international logistics partners.

Packages may be consolidated and dispatched once they meet international shipping requirements. This approach allows us to ensure consistent quality control and competitive pricing for our customers.

We appreciate your understanding and patience as part of our commitment to responsible and efficient logistics.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can track your order at any time using one of the following options:

  • Directly through the “Track Your Order” page available on our website

  • Via the tracking link provided in your shipping confirmation email

This allows you to monitor your shipment status in real time, from dispatch to delivery.

If you experience any issues accessing your tracking information, our support team is happy to assist.

Order Marked as Delivered but Not Received

If a carrier confirms that an order has been delivered to the shipping address provided at checkout, the order is considered fulfilled and completed.

If you believe your package has been marked as delivered but has not been received, please follow these steps:

  1. Verify the shipping address provided in your order confirmation

  2. Check with neighbors, household members, or building management

  3. Contact the carrier directly for detailed delivery information

While Cristina Boutique is not responsible for packages lost or stolen after confirmed delivery, our team will gladly assist by providing tracking details and supporting any investigation with the carrier.

Need Assistance?

Our customer care team is always here to help.

📧 Email: support@cristina-boutique.com
⏱ Estimated response time: within 24 hours (business days)